Contact

Ways to Contact Us

  • WhatsApp

    Reach out to us easily on Whatsapp via +201505939363 for any questions or concerns. We're here to help you every step of the way.

  • Social Media

    Find us easily by connecting through our active social media platforms - Instagram, Facebook, and TikTok. Stay updated with the latest.

  • Call Us

    For urgent queries, reach out to us Sunday through Thursday. We're here to assist you during business hours.

Refund or Return Policy

At Aghasti, your satisfaction is our top priority.

If for any reason you're not completely happy with your order, we’re here to help. You can request a return within 14 days from the delivery date, provided the items are unused, unworn, and in their original packaging, along with proof of purchase. (Consumable products are non-refundable.)

To initiate a return, simply reach out to our Customer Support via email at customer_care@aghasti.com or WhatsApp at +20 150 593 9363, including your order number and proof of purchase.

Aghasti covers the return shipping costs for all eligible returns. Refunds are issued as store credit only and will be processed within 3–7 business days after we receive and inspect the returned item.

In case you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery, and we’ll arrange a replacement or provide store credit.

For any inquiries, feel free to reach out—we’re always here to support you.

Thank you for choosing Aghasti.